How can we help?

Open Settings in the app and tap Restore Purchases. Make sure you are signed in to the same account that made the original purchase. If it still does not appear after a minute, email support@lexicamp.app and include the account email you purchased with.

Subscriptions are handled by Apple, not by Lexicamp. On your iPhone, open the Settings app, tap your name, tap Subscriptions, then choose Lexicamp. You can change or cancel there, and the change takes effect at the end of the current billing period. Refund requests also go through Apple, at reportaproblem.apple.com.

Lexicamp is free to use: you can save 50 words to start, then up to 5 new words every day, and review everything you have saved. Your progress stats and the leaderboard are free too. Lexicamp Premium is an optional subscription that removes the daily limit on new words and adds custom decks, up to five languages at once, a choice of quiz length and reminders at the times you pick. Current plans are shown in the app.

Each saved word has its own review schedule based on a spaced-repetition model that estimates how strong that particular memory is. When you rate a word as easy, the gap before the next review grows; when you struggle, it shrinks. A word counts as mastered only once it can survive a long gap without review, which is why the mastered count moves more slowly than the number of words you have saved.

Reminders are sent at most once a day, and only when you have words due, so a day with nothing due stays quiet. If you expect one and it does not arrive, check that notifications are allowed for Lexicamp in your iPhone Settings, and that reminders are switched on in the app's Settings. Subscribers can also choose the time and days reminders arrive.

On the sign-in screen, tap Forgot password and enter your account email. You will receive a recovery link; opening it on the device with Lexicamp installed takes you straight to a reset screen. If the link has expired, request a new one; links are single-use and time-limited. If you signed in with Apple, you do not have a Lexicamp password; use Sign in with Apple again.

The leaderboard is public and shows only your username and your progress, never your name or email. Usernames are generated for you, so they do not identify you. You can switch to a different generated username in the app's Settings; free accounts can change it once.

Open Settings in the app and use the account deletion option. This permanently removes your account, your saved words and your study history. If you signed in with Apple, Apple asks you to confirm, and that also disconnects your Apple ID from Lexicamp. Deletion is not reversible, and it does not cancel an active subscription: cancel that first in your iPhone Settings, or you will keep being billed for a subscription you can no longer use.